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Signing in is what activates a computer. There is no separate key.

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What it costs

A$16 a month, for one church, on one computer. Thirty days free first. Your card is taken when you sign up, nothing is charged until the trial ends, and if you cancel before then you pay nothing. Each church needs its own subscription. A multi-site church with three booths needs three.

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What the app tells you

Account button in the top right → Settings, under Subscription. Check again checks now rather than the next time you open the app. Manage billing opens your account on screenshepherd.live, where you change your card, move to a different computer, or cancel.
A service that is already running is never interrupted. ScreenShepherd checks its subscription when it opens and at no other time. A payment problem on a Sunday morning is something you find out about the next time you open the app.

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If you are offline

It keeps working, and tells you how many days are left before this computer needs to reach us. It runs for a week that way. Get the computer online once inside that week, at any time other than during a service, and the week starts again. A service itself needs no network at all. This is only about the check.

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One computer at a time

One subscription runs one computer. That is the one in your booth. To move it, go to your account on screenshepherd.live, find Activated computer and press Release this computer. Then sign in on the new one. Do that before you get rid of the old computer if you can. If it has already been wiped, releasing it from the account page still works.

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If a payment fails

ScreenShepherd says so under Subscription, and keeps working. There are several days of room built in on purpose, so that a card problem never turns into a Sunday problem. Update the card on your account page and it carries on.

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Cancelling

Your account on screenshepherd.live → Manage billing. ScreenShepherd keeps working until the end of the period you have already paid for. After that, the next time someone opens it, the card says Subscription needs attention and asks you to sign in. Nothing ever stops in the middle of a service.

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Signing out

Account button → Sign out. It asks first, because it is an interruption: this computer stops listening and goes back to the sign-in screen. Nothing you have set up is lost. Signing in again puts it all back. Not something to press during a service.

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Settings are shared

Change something on one computer and your church’s other computers pick it up the next time they open ScreenShepherd. You may see a line saying it could not check your sign-in because you are offline. Nothing is wrong, and it does not stop anything working.

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Payment details

Stripe handles payment. Your card details go to Stripe and never to us. See Privacy.