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During a service, nothing leaves the Mac

This is the important one, and it has no exceptions. Everything happens on the Mac in your booth. Nothing is sent anywhere while a service is running. You can unplug the network or switch the wifi off and it works exactly the same.

What is saved

Each service is saved on that Mac: which songs, how long, how many times the slide moved. There are no lyrics in it. Nothing anyone sang or said is in it. Neither is the talk. It is numbers and references. There is also an audio recording of the vocal channel, kept on the Mac. It is what lets someone work out what happened if a service went oddly. Both live in the same place. generalsession recordsshow in finder, or the menu bar icon → Show session logs.

What is sent, and when

Only if this Mac is signed in to a church account, and only after a service has finished:
  • The service record goes to your church’s account.
  • Your settings are shared with your church’s other Macs.
Never during a service. If the Mac is not signed in, nothing about your services is sent anywhere at all. Signing in is optional and separate from paying — see Licence and account.

Payment

Stripe handles payment. Your card details go to Stripe and never to us. We hold your email address, your church’s name, and what Stripe tells us about whether the subscription is paid. See Billing.

Updates

New versions download in the background, but never while ScreenShepherd is listening. If a service starts mid-download, the download stops and waits.

The microphone

ScreenShepherd listens to the channel you choose, and only while it is listening — that is, between you pressing start and stop. macOS asks your permission the first time, and you can take it away at any point in system settings.

Deleting the records

They are ordinary files on your Mac. show in finder, then drag what you want to the bin. If your church has an account and you want records removed from it, ask whoever set your account up.