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Two different things live on the account tab, and it is worth being clear which is which. You can pay for ScreenShepherd and never sign in. Most churches do.

Your subscription

The subscription group shows how this Mac stands. check again asks straight away rather than waiting for the next time you open the app. It is always there. manage billing opens your account on screenshepherd.live, where you can change your card, move to a different Mac, or cancel. It is there once this Mac is activated. While ScreenShepherd cannot reach the internet you will see only check again — sort the billing out on another device, or once you are back online.
A service that is already running is never interrupted. ScreenShepherd checks when it opens and at no other time. If something goes wrong with a payment during a Sunday morning, that Sunday morning is unaffected — you find out the next time you open it.
See Activating a Mac to set one up, and Billing for what it costs and how to cancel.

If you are offline

couldn’t check your subscription — running on the last check means ScreenShepherd could not reach the internet. It keeps working, and tells you how many days are left. It runs for a week this way. Get the Mac onto the internet once inside that week — any time, not during a service — and the week starts again. A service runs perfectly well with no network at all. This is only about the check.

Your church account

This part is optional, and separate from paying. If your church has not been given an account, skip it. Go to the church account group, put in your email and password, and press sign in. Once you are in it shows who you are signed in as, your church, and your role. Settings are shared. Change something on one Mac and your church’s other Macs pick it up next time they open ScreenShepherd. Worth knowing if you have more than one — a change in one booth turns up in the other. Session records go to your church’s account. After a service, never during one. These records have no lyrics in them. See Privacy. You may see couldn’t check your sign-in — you’re offline. Nothing is wrong, and it does not stop anything working.

Signing out

sign out, in the same group. Everything keeps working — your subscription is not affected. Settings stop being shared and session records stay on this Mac.